Privacy Policy

At ONCARE PHARMACY ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, disclose, and safeguard your information when you opt in to receive SMS/text messages from us.
 

1. Consent and Opt-In

By providing your mobile phone number and opting in to receive SMS/text messages from ONCARE PHARMACY (via web form, keyword to short code, in-store signup, checkout page, etc.), you expressly consent to receive marketing, transactional, and/or informational text messages from us, including messages sent using an automatic telephone dialing system (ATDS/autodialer).

Your consent is not a condition of purchasing any goods or services.
 

2. Information We Collect via SMS

When you opt in to our SMS program, we may collect:

• Your mobile phone number

• Opt-in date and time

• Consent confirmation (e.g., the keyword you texted or the form you submitted)

• Any additional information you voluntarily provide in replies or surveys sent via SMS
   

3. How We Use Your Information

We use your phone number to send you:

• Prescription refill reminders and pharmacy updates

• Promotional offers, coupons, and exclusive deals

• Order updates, pickup/delivery notifications

• Health and wellness tips or seasonal reminders

• Surveys, feedback requests, or customer service messages

• Any other messages you have explicitly requested or consented to receive
   

4. Message Frequency

Message frequency varies. You can expect approximately 4–8 messages per month, depending on your preferences and active promotions.
 

5. Carriers and Charges

Message & data rates may apply. All charges are billed by and payable to your mobile service provider. ONCARE PHARMACY does not charge you for sending or receiving text messages.

Supported carriers include major U.S. carriers (AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, etc.) and most Canadian carriers. Carrier support is not guaranteed.
 

6. Opt-Out / Stop Receiving Messages

You can cancel the SMS service at any time. Just text STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to the number from which you received messages. You will receive one final confirmation message, and no further messages will be sent unless you opt back in.
 

7. Help / Support

For assistance, text HELP to the same number, call us at 310-853-1626, or email oncarerx@gmail.com.
 

8. Sharing Your Information

We do not sell, rent, or share your mobile phone number with third parties for their own marketing purposes. We may share your phone number only with trusted service providers who assist us in delivering SMS messages and who are contractually obligated to keep your information confidential.
 

9. Contact Us

If you have any questions about this SMS Privacy Policy, please contact us at: oncarerx@gmail.com Phone: 310-853-1626